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Scriptrunner Webpanel Fragment missing after JIRA restart


I recently added a custom web panel using Scriptrunner fragment (using this tutorial: but after a routine server restart the webpanel has gone and adding new webpanels no longer works.

My other scriptrunner customisations such as scripted fields are all working correctly.

Is there an additional step required to accommodate server restarts? Not seeing any errors in the Script runner admin panels.

(Edit: I also note that in the manage apps admin panel it's correctly showing the module as active "ScriptRunner generated web panel")

2 answers

2 accepted

1 vote
Answer accepted

Thanks for the tip @Peter-Dave Sheehan - so this turned out to simply be a typo in the customfield name that in turn caused the webpanel to not load at all.

1 vote
Answer accepted

Try to disable scriptrunner in the manage-apps screen, then when you re-enable it, follow the log output in your atlassian-jira.log file for any clues.

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