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ScriptRunner: Send Email to User from User-Picker CF

Hey folks I need your help, I guess it is a simple question.

I use Scriptrunner to send emails to assignees and this works well. I send the email with this line of code:

sendEmail(emailAddr, emailSubject, emailBody)

But know I dont want to send it to the assignee (assignee.getEmailAddress()), I want to send it to a user, that is selected via a customfield, which is a user picker.

When I write:

def user = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject(10414))
emailAddress = user.getEmailAddress() 

I receive an Error because jira things of it as an object and not as an user. how can I change that?



2 answers

1 accepted

4 votes
Answer accepted
Vishwas Community Leader Jan 22, 2022

Hey @dD 

You may have to try the code like this which i pulled out from here

import com.atlassian.mail.Email
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser

def customFieldManager = ComponentAccessor.customFieldManager

def mailServerManager = ComponentAccessor.mailServerManager

def mailServer = mailServerManager.defaultSMTPMailServer

def users = customFieldManager.getCustomFieldObjectsByName("<custom_field_Name>")[0]

def usersSet = issue.getCustomFieldValue(users) as Set<ApplicationUser>

usersSet.each {
def emailAddress = it.emailAddress
def subject = "Test"
def body = "This is a test message"
def email = new Email(emailAddress)
def threadClassLoader = Thread.currentThread().contextClassLoader
Thread.currentThread().contextClassLoader = mailServer.class.classLoader
Thread.currentThread().contextClassLoader = threadClassLoader

 Hope this helps !!




Thank you @Vishwas .


Actually I just figured out that I can ignore the error message in my script - it works.

I think your script will also work.


Vishwas Community Leader Jan 22, 2022

That's great !!

Thanks @dD 



Hi @dD - I cam across your post and I am actually facing a very similar problem. Sending an email to a user picked in a custom field - how did you manage to resolve it as I am also getting an error and my code does not run because of that? Thanks.

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