Hi,
Scenario: My team sends a Tempo extract of hours logged on tickets to finance team once a month. Before we send the report- we need to ensure all the ticket fields are flagged properly. A major issue we encounter is when subtasks custom fields become out of sync from their parent tasks. I have the subtasks inheriting parent custom fields on create- however when someone updates a field on the parent and forgets to update the children they can become out of sync.
Question: Can I get help writing a script I can run on the Script Runner console once a month before I pull the report to ensure all the parent and child tickets in the project are in sync? Is this feasible or is there a better solution? Thanks so much