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Script Listener condition to send custom email


We want to send emails based on the below JQL query condition from the Script Listeners.

project = test AND Status != Closed AND Country = "UK"

Country is an single select list.

Thanks in Advance,



1 answer

0 votes
Daniel Ebers Community Leader Nov 14, 2020

Hi manikanta,

have you already checked the documentation for Script Runner?

To my knowledge there is no ready solution - your requirement can be met using Script Runner but it needs some development and testing.

A direct sending of mails is probably not the best approach but you can go with Event > Notification Scheme also to dispatch a mail to the desired recipients.

I have seen that there are some alternative solutions in discussion:

This is a more easy implementation. Having the appropriate JQL query ready you can use a Filter Subscription to get a mail if the query matches. It will list all matching issues.

Here is some more information about it:


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