Scenario: I want my developers to state why they want to push an issue from "Plan of the Week" (POW) to "Ongoing" status (sends issue back into the backlog). I want to capture the reason they could not continue work on it that week as planned.
I want the screen to appear on this transition from POW to Ongoing.
Result: Nothing happens! There's no screen popping out/popping up. The statuses continue to transition with no hindrance.
I use JIRA cloud.
It would be really amazing if this could work or a closely similar solution is available. Please help!
Hi @Kirti Pai ,
Can you please check if you have added the screen to the transition from "Plan of the Week" (POW) to "Ongoing" status. Can you please provide the screenshot of the transition. Also please make sure that you have published the workflow.
Hi @Kirti Pai ,
From the screenshot, it seems like you have associated the screen to the transition. Can you please verify if you are using the same workflow for all the issue types in the project (ie are you checking for the transition to show up for the issue type to which the above workflow is associated).
Hi @Vijay Ramamurthy _Appfire_
I believe I may have closely found out what might be wrong.
The workflow is being used by a parent issuetype (called Main Task) and a sub-task issuetype (To-do).
The screen appears for Main Task but doesnt appear for 'To-Do'.
I am not aware if sub-tasks do not render screens on transitions in workflows.
Would you know about that?
Thanks and regards,
Similar problem, but i changed the workflow scheme too while i was changing the workflow transition itself. So i had to publish not only the workflow but also the workflow scheme. That fixed the issue. Look in (admin) project -> %project% -> Workflows
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