For JIRA Service Desk:
The problem I'm having is, when I try to create a new ticket, I see a complete different screen, not the "S" screen I've configured for that workflow. Any idea why this is happening? Is there something else I need to change?
Note: I am logged in as an administrator. And this "answers" do not allow me to post/comment more than once a day, which is extremely frustrating.
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