Explaining the issue in detail,
To re-check when we put down the directly in the issue navigator, using the Order by external id, the missing customized field value count is actually 8.
Thanks for the response. I guess I have not made myself clear here. Let me explain again, the first screenshot (chart) shows 8 results whereas when we click on '8', the issue navigator just shows 6 results instead of 8.
The third screenshot I have put to make it clear that there are actually 8, but the issue navigator shows wrong results for the chart (in the 2nd one).
Do you have any idea why this happens?
It could not be the permission issue, because I have the superadmin access.
PFB queries used:
PS. cf is the issue id for the customized field 'Bug Type'.
Hope this helps.
Admin access has nothing to do with the visibility of issues - it lets you have admin rights, not see/do anything (Admin rights include the right to set up the system so you can see everything of course)
The filters look good to me, so it suggests a broken index. Could you try re-indexing the project?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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