Explaining the issue in detail,
To re-check when we put down the directly in the issue navigator, using the Order by external id, the missing customized field value count is actually 8.
Thanks for the response. I guess I have not made myself clear here. Let me explain again, the first screenshot (chart) shows 8 results whereas when we click on '8', the issue navigator just shows 6 results instead of 8.
The third screenshot I have put to make it clear that there are actually 8, but the issue navigator shows wrong results for the chart (in the 2nd one).
Do you have any idea why this happens?
It could not be the permission issue, because I have the superadmin access.
PFB queries used:
PS. cf is the issue id for the customized field 'Bug Type'.
Hope this helps.
Admin access has nothing to do with the visibility of issues - it lets you have admin rights, not see/do anything (Admin rights include the right to set up the system so you can see everything of course)
The filters look good to me, so it suggests a broken index. Could you try re-indexing the project?
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs