SSO Authentication help

Need a technical resource to work with Brian Pearson, my technical resource on SSO authentication. Would like someone to call me at 502-377-6947 to get a call scheduled with Brian.

Thank you

Donna Walker with GE Appliances

2 answers

If you are looking to engage support, you'll need to raise an issue here:


https://support.atlassian.com/customer/home

0 vote

If you're using one of the Atlassian supported SSO systems, then J Caldwell is spot on - raise a support call with Atlassian via your Jira "request support" option under admin. I should point out that they don't do telephone support really, they'll only call you if it's going to get a quicker resolution to your issue.

If you want to use a non-supported SSO of some sort, you'll probably need to talk to an expert or partner - see https://www.atlassian.com/resources/experts

Disclaimer and a shameless (but hopefully relevant) plug - I work for one of these experts, and we have an SSO system that can help with a number of scenarios which are not under the Atlassian supported options. I don't know if there are other systems around.

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