Dear JIRA Cloud Team,
I am designing customer service request forms for our project and want to integrate my SQL database with JIRA Service Management forms. With multiple request types and workflows in place, this integration could enhance data management and streamline our processes.
Could you advise on the best approach to achieve this? Are there any recommended tools or plugins? Additionally, please share any prerequisites or best practices.
Looking forward to your guidance.
Regards,
Amrita
