Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,559,003
Community Members
 
Community Events
184
Community Groups

Restricting Status Change unless attachment is attached

I am working on a workflow and I need to restrict the user from being able to transition the issue to the next status unless they have properly attached the required attachment. The transition needs to be manual and cant be part of the automation. Is there a way to do this using workflow properties?

2 answers

1 accepted

0 votes
Answer accepted
Kris Dewachter
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 21, 2023

Hi @Haig Aboyan ,

I believe you can achieve this by setting a "Value Field" condition on the transition in your workflow.

Snip20230421_50.png

Like this, you can only perform the transition when the ticket has minimum 1 attachment.

You can not specify the type of attachment though.

Best regards,

Kris

Hi Kris, thanks for this. This is exactly what i need! How do I get to this page? I am an admin so I have access to this, i just don't know how to navigate here.

Kris Dewachter
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 21, 2023

Hi @Haig Aboyan ,

Have a look at this short YouTube video 

Jira Workflow Tutorial - How to use Conditions in Jira

It explains in detail what you need to do. But you need to use the "attachment" field like displayed in the screenshot i attached earlier.

Hope this helps.

Best regards,

Kris

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 21, 2023

Hello @Haig Aboyan 

Would the attachment normally be attached separately, or do you want to require an attachment be added during the transition?

If there is any attachment at all, can the transition proceed? You said "properly attached the required document". How do you determine the attachment is "the required document"?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events