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Restricting Issues so only admins can view

Landin
December 22, 2020

I am using a nextgen board for my project and I am trying to create an issue type were only admins can view. I created the issue type and selected the lock icon on the top of the issue and restricted it to only Administrators. 

 

However when I create an story for the issue type, everyone can see. How do I make it so that only admins can view the issue type?

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Ollie Guan
Community Champion
December 23, 2020

Hi @Landin ,

I don’t quite understand what you mean by "lock icon on the top of the issue".

Can you upload any screenshots about this?

Landin
December 23, 2020

Hi @Ollie Guan 

 

Here is a screenshot of the lock I was referring to:

2020-12-23_08-04-12.png

Even with it restricted to just Admins, other users that are "members" are also able to see them. In order for me to restrict them from seeing it, I have to take the extra step of going to the specific Issue story and restrict it there as well. 

 

Any help is appreciated! 

Ollie Guan
Community Champion
December 23, 2020

Hi @Landin ,

After testing, I found that the existing functions are indeed different from your expectations. Unauthorized roles can still create Issues, but they cannot be viewed after creation.

https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/

For new issues, only allow these roles to view them by default.

QQ截图20201224112015.pngQQ截图20201224112030.png

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