Restrict who specific users can assign issues to

Hi,

In JIRA 6.2.5 is there any way to restrict the available assignees for a specific group of users? We have a project that is accessible by multiple customers and want to allow customers to assign tickets to members of their own organisation, but not have visibility of all users with the Assignable User permission. E.g. Customer A can only assign to other users who work for Customer A, Customer B can only assign to other users who work for Customer B, etc.

All the users from the different customers are in discrete groups, e.g everyone from Customer A is in a group called customer_customerA, everyone from Customer B is in a group called customer_customerB, etc. Additionally, there are all in jira-users (so they can log in).

If the user is from our own organisation they need to be able to assign issues to anyone with the Assignable User permission.

Is the above possible? I've had a look at workflow conditions, Alternative Assignee, etc., but haven't been able to figure out a way of implementing these sorts of condition-based permissions.

Cheers,

Andrew.

1 answer

1 accepted

0 vote
Joe Pitt Community Champion Aug 20, 2015

I believe you'll have to have some kind of script. Security levels would allow them to assign to users from your organization since they will be able to have it assigned to them.

Thanks Joe. Was hoping there was some combination of workflow properties and permissions that would let me do this, but I guess it does need some sort of custom development.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you