Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Rest API Create customer Error HTTP 500

I try to create a customer like it is described in the docs. But I receive an HTTP 500 with an Internal Server error.
Any idea?
Reading the customer with a GET
is possible.


Authorization: Basic MYBASICAUTH
Content-type: application/json
X-ExperimentalApi: opt-in

    "email": "",
    "fullName": "Fred F. User"

-------------- RESPONSE --------------
Transfer-Encoding: chunked
HTTP/1.1 500 Internal Server Error
x-envoy-upstream-service-time: 15102
Server: AtlassianProxy/
ATL-TraceId: 3de2e070ba5b744a
X-Content-Type-Options: nosniff
Connection: close
Date: Wed, 15 Dec 2021 15:38:43 GMT
set-cookie: atlassian.xsrf.token=b4bcb7ec-47b1-463b-97b3-b80e47b338b8_9ace808d378704d6b972a3afbee5ceed1575f1d1_lin; path=/; SameSite=None; Secure
Strict-Transport-Security: max-age=315360000; includeSubDomains; preload
x-arequestid: 6e1dc955-0ba7-4326-9c26-ea4e175095e4
x-aaccountid: 61b5d0d6ef5b460071ea97cf
timing-allow-origin: *
X-XSS-Protection: 1; mode=block
cache-control: no-cache, no-store, no-transform
Expect-CT: report-uri="", enforce, max-age=86400
Content-Type: application/json;charset=UTF-8

  "errorMessages": [
    "Internal server error"
  "errors": {}


1 answer

Today it works again.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you