Add it to the view screen however pay attention that if you set a resolution, it will be shown by the closed tickets even if the status is not closed ...it can be confusing for the customers. Also if you add it to the screen you have to provide a resolution at an early stage, and it does not always make sense. (I had the same issues not long ago)
Hey, the same issue facing for almost 3 weeks but still not getting any way to resolve it as it becomes very difficult to change the resolution from old view. Also in a new view, if we can not have a resolution field it is unable to search resolution's other status through search issues and filters.
How is this issue not addressed yet? I just filed a support ticket for the exact same problem. New UI is entirely broken in respect to 'Resolution' field. As others have posted the only way to consistently view/edit it is using the 'old' jira view, which has its own pitfalls.
Hi Atlassian community, A few months ago, we offered a sneak peak of the new hierarchy view on the roadmap. Thank you for all the feedback (and excitement) and for helping us shape the direction of...
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