Edit your workflow.
Each transition into an "ended" status (generally the green ones) should either
I'm not sure what "edit field of a workflow" means.
Look at the transition from <not closed> to <closed> - it has a box with tabs such as "post functions", and an edit to select which screen the transition uses.
Decide if you want to ask the user about a resolution - if you do, add a screen, if you don't, add the "update field" post function.
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