Resolution Time when exporting to CSV

[Lucía Ibáñez González]

We are exporting to CSV the custom field Resolution time with the type Time in status and we get the followint information that we don't know how to interpret

3_*:*_1_*:*_0_*|*_10062_*:*_1_*:*_818

could you help us to decode the field?

[Valerie Knapp]

Hi @Lucía Ibáñez González , welcome to the Atlassian Community and thanks for your question. 

When you say you're using the field type of Time In Status, are you using a third-party app / add-on for this?

Or do you mean that you have an automation or something that captures the time in which the issue is transitioned to the done state / the resolution is set? 

Is the field visible in the Jira issue? What do you see there? 

Looking forward to your response. 

Cheers

[Lucía Ibáñez González]

Hi,

We are trying to export to csv from Issue list all fields of an Issue. 

We have configurated this field in the layout of a task, but this field doesnt appear in the task. 

We only see information in the csv:

Custom field (Resolution Time)

10062_*:*_1_*:*_502_*|*_10004_*:*_1_*:*_0

It happens also with the following field: 

Custom field ([CHART] Time in Status)

10062_*:*_1_*:*_502_*|*_10004_*:*_1_*:*_0