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Resetting failed login count in jira

Ganesh Gembali1
Ganesh Gembali
July 26, 2012

Hi All,

Is there a way to reset failed login count in jira. Also is there a setting in jira where we set max failed login in jira.

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Igor Loskutov
Igor Loskutov
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July 27, 2012

Yes of course. Check your users in administration page. And secure/admin/ViewApplicationProperties.jspa for max tries. All the best. Namaste.

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Deleted user
September 19, 2016

I faced similar issue. I tried resetting failed login count.It worked well for me until few days back. I don't know what went wrong. It doesn't reset to zero and remains same. Can anyone help me sorting out the issue?

We use Crowd for Delegated authentication.

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Deleted user
December 5, 2019

If you are using Crowd as Authentication, you can clear the login count in users properties  in crowd.

Login Crowd as Admin, Then goto the particular User detail-> Attribute ->invalidPasswordAttempts  ( set to zero)

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