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Requiring an approval for specific Issues

background...
often we have specific issues that require an extra layer of approval before the issue (story, bug etc.) is release from staging to production.  how can we add this to jira?


once solution/approach...

a way for the issue creator to tag it as "requires additional approval" 
going forward any issue tagged as such will not be released by the dev team (from staging to production) unless flagged as approved.


how can we accomplish this?  if you have similar scenarios kindly share your implementation.

thank you.

1 answer

0 votes
Ismael Jimoh Community Leader Oct 27, 2019

Hi @raffi 

You could do this by adding an approve transition before release for the issue and then have the approver set in a user picker custom field.

Add a condition to the approval transition restricting the transition to the person in the custom field.

Jira Service Desk has an approval process built in that can be enabled in the workflow that does the above more efficiently.

thank you ismael - re jira service desk, noted.

can you solution also work for jira?  i will give it a try.

Ismael Jimoh Community Leader Oct 27, 2019

Yes it works for JIRA.

Like raffi likes this

@Ismael Jimoh 

"then have the approver set in a user picker custom field."
where can this be done, please?

same Q re the following...
"Add a condition to the approval transition restricting the transition to the person in the custom field."

 

furthermore, the new transition should be conditional on a new checkbox being checked either when the issue is being created or edited!

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