Have been using Jira for a while and all great, have now implemented JIRA service desk which seems to have been going well also but have just noticed the reporter field in JIRA is also showing the customers from Jira service desk which i obviously dont want to see. JIRA should just show internal reporters not external customers.
There is an existing feature request for this that you can find at JRASERVER-36896. Please vote on that issue and add your comments to add impact to the ticket so we can get this into a higher priority.
Once you vote on the issue you will automatically be notified when the ticket is updated.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs