Rename or delete a workflow status


I created a customized workflow and one of the status was mistakenly all CAP which should be just capitalized like the rest of the statuses. I could not rename (e.g. PENDING -> Pending) due to status existing and I found no way to delete it. Any advice to fit this issue?



1 answer

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2 votes
Accepted answer
Henning Tietgens Community Champion Mar 11, 2014

There should be no problem to directly edit a status name, even if it's used. Type "gg" and "Statuses", find the corresponding status and edit it.

Thank! work well.

@Henning Tietgens - I've tried changing the Status Name this way - but with no success. The status was changed locally on the statuses page, but on the issue itself - I still see the old name.

Any help?

Henning Tietgens Community Champion May 14, 2018

Mmmh, maybe a cache issue? Did you reloading the web page (STRG+F5)?

Wow! that was quick!

of course I reloaded the page, and also cleared browsing cookies - no success.

I'd have tried clearing cache, unless I saw a post saying neither clearing the cache helped for that, nor restarting Jira.

That post mentioned that only when using the edited status on a new workflow - he could see the change.

So, I removed the status and added it again. (for that I needed to create a copy of the original workflow, assign the workflow scheme to the copy-workflow, edit the original, and assign it back to the scheme...)

This time the change was reflected.

Alas, the order of the transitions changed - it was the second status-transition and now it became the last one. So, I had to add the "opsbar-sequence" property to each transition on the workflow (as described here) and re-order the transitions as required.

Finally - I got the desired result.


Thanks for your answer anyway.

Henning Tietgens Community Champion May 14, 2018

Thanks for explaining the correct solution!

I've found that, on the Board Settings page, if I un-assign any issues from a status and the Status panel is in the Unmapped Statuses column, I have to refresh the page to get the small circled "x' in the upper right-hand corner to appear so that I can click it then delete the Status.

I'm curious about @Hennings comment: Where do you type "GG" and "Statuses"? I'm working in JIRA Cloud if it matters.

Henning Tietgens Community Champion Oct 15, 2018

The keyboard shortcut gg should work everywhere in Jira, as long as you're not typing in a text field and keyboard shortcuts are enabled in your profile.

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