I have a required field on a screen that is no longer needed. I remove that field from the screen. However now when creating new issues, that field is still required even though it does not show on the screen.
How can I fix this?
You need set this filed not required in the project field configuration scheme. You can find more information here:
I'm afraid you don't have any choice here. You either have to make the field optional, or include it on the screen so your users can set it. Those are your only options.
Mandatory/optional has nothing to do with screens. This is a flag you set in the field configuration for the issue type in the project.
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