I am just starting with jira service desk. I wanted to import all my old tickets from previous system. I imported as CSV, problem was, the resolution field was imported. But the resolution field was notes on how the ticket was resolved.
So now i have over 2500 different resolution types. Which I don't want. Is there a way to remove them all at once instead of clicking each individual resolution.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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