Remove "(Optional)" text next to custom field on Create Issue screen

Is there a way to remove the "(Optional)" text next to a custom field when creating an issue? I don't want to make the field required, but I don't want it to say "(Optional)" either in the fear that customers will see that and never want to fill in information for that field. I want to encourage them to fill in the field, but not make it required every time. Thanks.

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Maarten Cautreels Community Champion May 16, 2017

Hi Tiffany,

Unfortunately this is not possible out-of-the-box yet. You can vote and watch JSDSERVER-3204 or JSDCLOUD-3204 to get updated when they do add support for this.

Best,

Maarten

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