We would like to remove ex-member who has site-admin privilege before but we cannot even though the account used to do removal action is also a site-admin. The errors popped up and also showed "This user is a organization administrator, and their privileges cannot be modified." Could anyone help on the correct way of doing this? Thanks!
Hi @Ryan Yang
I think you shouldn't delete the account, just deactivate it. If you delete it then any filters or dashboards he/she may own will be inaccessible.
To deactivate the account you'll probably need to remove him as a site-admin. You should then be able to proceed.
Also, have a look at this https://community.atlassian.com/t5/Jira-questions/Replacing-Site-Admin-User/qaq-p/924417
Hope this helps.
Hello @milanchheda , thanks for reply!
My goal is not to delete the account, but to remove user from site. But given the user is site-admin, I have no way to remove user from site. Let's say if I'm at this user's detail page (administration -> users -> user detail), I would like to click 'remove user' at top right corner next to 'Log in as user' button but I cannot because it's grayed out.
I had the exact same issue on Jira Cloud. What you should do is this:
It's a bit of a hassle perhaps, but it kinda makes sense.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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