Refresh loop in Agile and Service Desk pages

Hi,

When I connect to https://jaratech.atlassian.net/issues/ with javier.lasheras@jaratech.com account I detect some problems accessing to some pages. For example, if I click Agille -> more... I obtain a loop loading https://jaratech.atlassian.net/secure/ManageRapidViews.jspa as blank page.

This is reproducible in various browsers (firefox, chrome) and different machines. Seems like account is broken.

Regards,

Javi

1 answer

This widget could not be displayed.

It appears that you're running into this bug in JIRA: https://jira.atlassian.com/browse/JRA-41578

For users in spaces in their usernames, Agile and Service Desk pages (as well as screens for some other add-ons) will reload infinitely. Currently the only workaround is to rename users, but we're working on a permanent fix.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

158 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you