Refresh loop in Agile and Service Desk pages


When I connect to with account I detect some problems accessing to some pages. For example, if I click Agille -> more... I obtain a loop loading as blank page.

This is reproducible in various browsers (firefox, chrome) and different machines. Seems like account is broken.



1 answer

It appears that you're running into this bug in JIRA:

For users in spaces in their usernames, Agile and Service Desk pages (as well as screens for some other add-ons) will reload infinitely. Currently the only workaround is to rename users, but we're working on a permanent fix.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot