Quicksearch Problem

Hi Community

We are running a Jira 6.2.3 in our company. Since the beginning we struggle with the quick-Search. WE can find most of the tasks / projects. But sometimes the quicksearch won't respond anything. It's a really strange behaviour! We tried to reindex it already a couple of times. Here's an example:

Theres a object called let's say "RZWP-Company-Test" If I Search for "Company" the quicksearch will find the object. If I search for "Test" no result is returned. Moste of the objects are working, we just have 4-5 which are not working as they should. Another example:

"RZWP-VBV-VBV2011" If we search for the whole string, we'll find the object. If we search for example for "RZWP-VBV" => no result. Like when we are searching for "VBV" or "VBV2011". We always have to go manually to projects, then list everything there, then we can find it! :)

I'm thankful for any ideas...

Regards

Marco

4 answers

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Please try to search with

RZWP\-VBV

Hi Alexey

Unfortunately this didn't help!

But Thanks anyways

This widget could not be displayed.
I remember there was a value we had to adapt in the administration section.
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Hey Jose

Do you maybe remember which value you had to adapt?

This widget could not be displayed.

In order to have the Quick Search working properly, we had to adapt
under Administration / Advanced Settings
the key
jira.projectkey.pattern
A regular expression that defines a valid project key.

Glad to hear, you could now reproduce the problem. Yes, in Issue Keys the hyphen should not be used, but the underscore. If you are using a Jira v6.1 it is possible to change it. But it depends, how important the Quick Search function is for you and for the Jira users of your system.

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