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Questions relating to Jira Custom Fields in Workflow Development

I have started developing my first Jira workflow and would like the following questions answered please:

  1. I need to make some custom fields mandatory in the Create screen, and then other fields mandatory in different screens used in other states of the workflow. But if I make all the required fields throughout the workflow  mandatory in the Field Configuration then ALL of those fields are required before an issue can be created. Do you know if I can configure different Field Configurations for different states in the workflow?
  2. Is it possible to add extra text or lines in between the fields of a screen?
  3. Jira always groups people and date related fields together on the RHS of the screen. Is it possible to override that and have all fields in the order and position you set then when configuring the screen?
  4. Is it possible to set values of a field automatically triggered by a change in state of a workflow? That is setting a date field to the day when a workflow state is changed, and setting a two way check box value depending on which of two possible state transitions is chosen?

1 answer

3 votes


  1. Fields can only be made mandatory globally with a field configuration, it's nothing to do with screens or transitions.  What you can do is make them optional globally, but then put "validators" on transitions that can check if a field is being filled in, or has a value, and block the transition if they are not
  2. No.  Not natively anyway.  You could try the Jira Toolkit though - this would let you create empty "message for view/edit" fields which would take up a line
  3. No, Jira always groups certain fields together in dedicated panels
  4. Yes, with scripting or automations, but you'll need an app to do anything clever (like "if X, then y, else z)

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