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We have a project automation set in place to remove labels that should not be used in the project. But it seems the project can't distinguish the syntax of labels used.
project = charlie AND labels in (Lab)
In addition to pulling the label the project will also pull labels written as "lab" or "LAB" is there a way to only pull tickets with the specific label spelling we need?
Welcome to the Atlassian community!
Labels values used to be case insensitive, but they no longer are as per this issue implemented in 2018.
JQL will consider all case variations on a given label as the same label.
Your labels will need to be unique in a manner other than case.
You have tagged this issue as Jira-Cloud. Does that mean that Project Automation is working in the cloud version of Jira, because that's not how it looks on https://marketplace.atlassian.com/search?query=Automation%20for%20Jira
Hello @FCT: Malcolm Boekhoff
Welcome to the Atlassian community.
Automation for Jira is a built in feature of Jira Cloud. It doesn't require an app install. That's why the app in the Marketplace is not tagged as supported on Cloud.
Thanks, what about these two:
Are they also built-in, because there’s no way to find out what is supported and what isn’t other than looking at the marketplace entry and seeing “Jira Cloud” there
Check the product feature documentation at atlassian.com and the specific Jira Software Cloud documentation to find out what functionality is provided as part of the product.
Apps in the Marketplace that are provided by somebody other than Atlassian are unlikely to have been replaced by built in functionality. What the Marketplace tells you is on which hosting types the app is supported by the app vendor.