Is possible to use the project automation tool to create triggers that increase the priority of an issue based an upcoming due date. I.E. * Priority is at Medium if due date equals 1 week * Priority is at High if due date equals 3 days * Priority is at Highest if due date equals 1 day

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Project Automation: Priority Based on Due Date

Timothy Allen_ixcan7

Is possible to use the project automation tool to create triggers that increase the priority of an issue based an upcoming due date. I.E.

Priority is at Medium if due date equals 1 week
Priority is at High if due date equals 3 days
Priority is at Highest if due date equals 1 day

Accepted answers

Callum Carlile _Automation Consultants_

@Timothy Allen You can do this using Automation for Jira (built in to cloud).

Go to project settings > Automtion and create a rule with the following conditions:

This will run each day, and if the due dates fall within any of the given filters, then the priorities will change accordingly (you will need to select the priority on each of the actions on all branches of the rule)

All comments

Callum Carlile _Automation Consultants_

@Timothy Allen You can do this using Automation for Jira (built in to cloud).

Go to project settings > Automtion and create a rule with the following conditions:

Timothy Allen_ixcan7

Great thanks for the help. I will try that out and let you know if I have any issues.

Guillaume.Hallaert

Does this also apply for Next-Gen projects?

Guillaume

Chaya Adams

Hey there,
I tried to automate this but had the error "

The rule has been configured with components that require issues to be provided by the trigger. You need to use the option to run JQL to provide issues. The following components require issues: Issue condition, Edit issue"

Any insight would be greatly appreciated thanks @Callum Carlile _Automation Consultants_

Chaya Adams

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