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Problems setting up security levels in issues

Peter Fogh Odgaard September 9, 2019

I have tried to setup security levels in a project, to control access on issue level. I have done as described in the documentation:

https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Security level is shown as included in the relevant Issue Screen, but 

But I cannot find any security level field in the issue layout, and if I click the issue screen it uses the security level appears as a field.

 

1 answer

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Alexey Matveev
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September 9, 2019

Hello,

Make sure that your user has the Set Issue Security project permission.

Peter Fogh Odgaard September 9, 2019

Hi,

 

Yes, the Set Issue Security project permissions are assigned to the user, for the test case myself, but I cannot see the field. 

Alexey Matveev
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September 9, 2019

Use the Admin option -> Where is my field in the screen, where you are expecting to see this field.

Peter Fogh Odgaard September 9, 2019

We are using Jira Cloud and this admin options seems to missing?

Peter Fogh Odgaard September 9, 2019

I found both the admin menu and security levels by change to the old issue view.

Alexey Matveev
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September 9, 2019

Ah, you can not find it in the new issue view, is it correct? I believe, security levels are not available in the new issue view. Only in the old issue view

Peter Fogh Odgaard September 9, 2019

Yes this is correct. If you set the security level in the old view, it is seen in the new view as a pad lock

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