Problem with application links


I get an error when connection Bamboo with Jira..

The Bamboo application is not able to connect to Jira. The logs from the Bamboo server reads:

2013-06-11 20:10:17,530 WARN [StreamsCompletionService::thread-7780] [ActivityProviderConnectionMonitorImpl$ActivityMonitorJob] Could not reach provider RB JIRA; it will be omitted from the stream. The connection will be retried in 5 minutes

Any clue why this could happen?

Also, it would be good to know if this application link is using RPC plugin under the hood to communicate..

1 answer

Do you have proxy configured in front of JIRA and/or Bamboo that might be contributing towards this connection failure? To isolate if this is the case, access both JIRA and Bamboo directly via localhost:port or IP:port (bypassing proxy), update base URL of both instances to match the new URL, reconfigure application link between them and see if that helps.

Hi Hanis,

I tried to enter the jira application url with just the IP address : port, without any proxy..

But still the Bamboo application links administration page shows this wanring:

Application 'RB JIRA' seems to be offline

meanwhile, any idea how this application links work? Do they use RPC (SOAP methods) to communicate under the hood?


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

222 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you