Now that AWS WorkMail provides an IMAP server, is it possible to use it for Jira's incoming mail reader? I tried to configure it but get the message below:
Unfortunately no connection was possible. Review the errors below and rectify:
I'm connecting to imap.mail.us-east-1.awsapps.com using SECURE_IMAP with the correct username and password. I know it isn't credentials as I get the same error message when using the wrong username.
Is there a known incompatibility?
I know your request is old, but this seems to be hit or miss. I have 3 other mailboxes configured exactly the way you are attempting. I am trying to configure the forth and I get:
Unfortunately, JIRA couldn't connect to the mail server. Here is what the mail server said: "[UNAVAILABLE] Temporary authentication failure. [ip-10-0-106-104:2019-04-19 21:38:22]" Che
I have reached out to my AWS domain expert and will keep you posted.
I gave up months ago. But just to be sure I went back now and tried again and - to my surprise - it says "Connection Successful". So I guess someone fixed something somewhere.
Unfortunately it is too late to be useful to our system - but hopefully it works for you.
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