Problem on Win OS?

Giancarlo Moschitta August 29, 2017

Hello, is someone having problems with Jira on windows Os (win 7, win 10).

The loading of page stops abrupt (a couple of js errors may cause it).

 

Thanks

1 answer

0 votes
Jonas Andersson
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August 29, 2017

So much details missing i don't know where to start.

Questions:

* what browser are you using?

* what browser java version?

* what JDK do you execute Jira with?

* do you see errors in the catalina.out?

* What is the error in the broswer?

Giancarlo Moschitta August 29, 2017

Sorry for missing details.

Chrome latest version
no idea
no idea
no idea
Uncaught Error: jira/projects/sidebar/component missing jira/projects/data/WRM
at l (batch.js?locale=en-US:35)
at u (batch.js?locale=en-US:35)
at s (batch.js?locale=en-US:35)
at window.require (batch.js?locale=en-US:38)
at batch.js?acjsFiveVersionEnabled=true&agile_global_admin_condition=true&devsummary=true&jag=true&jaguser=true&jira-nps-enabled=true&locale=en-US&nps-not-opted-out=true:135

Everything worked perfectly until two hours ago and then just stopped working, on all the browsers of the office (all Chrome)

Thanks

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