I thought this was an interesting idea and pushed an internal discussion on whether a personal project would be attractive to our users.
We have a support project set up where reporters can only see their own tickets. We could set up an additional project with a similar configuration and call it something like "My personal project." Then only sys admins and the individual users could see the issues they create in their personal project without having to set up a billion personal projects. The versioning scheme could just be weekly versions.
Then people could see their personal tasks in context of their work tasks. I think that would work...
"Please do this! I think about how nice it would be to have this for personal tasks every time I go into Jira, for exactly the same reasons you listed—adoption (you’re in there all the time, so put it all in one place), avoiding extra tools (get this stuff off of scraps of paper or Outlook tasks), etc. Even if people didn’t use it for their personal non-business tasks, I see value in being able to use it for things like change benefit elections, check my vacation balance, review my objectives for the year, change 401k contributions, change address in Oracle, etc. My only concern would be making it clear who has access to see the projects/tasks."
My response: "It would have the same security scheme as the Atlassian Support Project. So on every ticket there would be red text that read "Reporters and Atlassian Tools Support (Reporters and the Atlassian Tools Support can access these issues)" <--Note we call our JIRA-Admins "Atlassian Tools Support"
I am going to test it out on staging next week and will report back on how it goes. The other concern reported was defaulting the Assignee to the reporter and limiting issue assignment to the reporter, which likely translates to creation of a separate permissions scheme instead of direct re-use of the support project's permissions scheme.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs