If your "answers" are short, you could use a simple select-list for them, possibly backed up with some simple documentation if people need details.
Or even resolutions. The temptation for me to add "let me google that for you" and "PEBKAC" to resolution lists is very strong some days, but I don't think that's what you're asking here :-)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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