Post Function sub-task creation assignment issue

I having trouble using the post function sub-task creation feature. I have used this feature without issue elsewhere in the same workflow that has been under development for some time. The specific issue is I cannot get the sub-task assignee defined as anything other than the parent issue assignee. When this development started I we were running V4.4. Some time ago we updated to V5.17. I have read some other posts that raise the question that the newer version is related to my problem. Specifically references to having to add the desired user picker custom field to the "creation" screen. I presume this means the creation screen of the parent issue. What I have done previously w/o issue and am attempting to use again is using a transition screen to get the user picker custom field defined and then applying that field, e.g., %Review Chairman% in the sub-task creation post-function. This doesn't appear to work anymore in new workflow logic, i.e., the subtask details displayed show "Assignee will be: parent issue's assignee ." Elsewhere in the same workflow where I have used the same logic it shows: "Assignee will be: specific user (%SCR Review Assignee%)."

Relating to the "creation" screen mentioned earlier I added the user picker custom field to the creation/edit/view screens of the parent task. This had no apparent affect.

I've been looking at this now for a couple days trying to figure out where the problem is but can't find an culprit.

Any ideas?

2 answers

1 accepted

0 votes
Accepted answer

Interesting. Apparently this feature is based on your Plugin. I had not noticed. It appears that there is an update available. We are running v2.3 and v3.0 is apparently in waiting but we have not gotten authorization to purchase what apparently use to be a free plugin.

Issue was moved to Create on Transition Plugin for JIRA board. Problem was isolated to Win7 /IE8.

From your description, it appears you are using the Create on Transition Plugin for JIRA. Can you please open an issue with more detaills including the version of the plugin you are using and a few screen shots of the post function edit screen.

I'll open new issue and provide details shortly.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,085 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you