Plugin loading but not displaying

George Kattos March 10, 2015

I've created a plugin and was working properly, when I tried to access it today from JIRA I saw the following

As normal it starts by reporting Loading add-on Retainer Tracker Plus.

 After a while it changes to Add-on Retainer Tracker Plus is not responding. Wait or cancel?

What's interesting is that when I inspected the element to see if there was an js errors that were preventing the plugin to load I saw that the iframe was fully loaded.
What could cause this?  It's difficult to explain so please feel free to ask questions to better understand the issue. 

1 answer

0 votes
Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2015

So you saw all of your HTML content inside the iframe when you inspected it? Did you include all.js in your iframe as explained here? https://developer.atlassian.com/static/connect/docs/guides/getting-started.html

Suggest an answer

Log in or Sign up to answer