Plugin loading but not displaying

I've created a plugin and was working properly, when I tried to access it today from JIRA I saw the following

As normal it starts by reporting Loading add-on Retainer Tracker Plus.

 After a while it changes to Add-on Retainer Tracker Plus is not responding. Wait or cancel?

What's interesting is that when I inspected the element to see if there was an js errors that were preventing the plugin to load I saw that the iframe was fully loaded.
What could cause this?  It's difficult to explain so please feel free to ask questions to better understand the issue. 

1 answer

0 vote

So you saw all of your HTML content inside the iframe when you inspected it? Did you include all.js in your iframe as explained here? https://developer.atlassian.com/static/connect/docs/guides/getting-started.html

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

200 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you