We have a Kanban board, I see the tickets in the board. But I want to see the highest priority tickets in the first. I tried to add swimlane ,quick filter but not able to see them first. Can anyone let me know what has to be done.
Adding a swimlane is the right thing to do here. Configure the swimlanes like this:
So make sure you base the swimlanes on queries and define JQL filter for each selection of issues you want to group. In this example, issues with highest priority will be shown in the top swimlane, everything else comes in the swimlane below.
That is most likely because there are currently no open issues matching your expedite filter. The swimlane will only appear if there are issues matching the criteria.
To verify, update the priority of one of your issues on the board to highest and see what happens.
See this example:
no high priority issues
Same board, no config changes, 1 high priority issue.
You create a separate swimlane for each priority:
Or in the UI:
leads to the following result:
If you put everything in a single query, you will end up with a single swimlane.
This is due to the order of the priority scheme order.
Let US know if this helps.
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