Options for reporting on the total time an issue has been in a specific status

Taylor Huston May 13, 2024

I'm looking for a more standardized way to report on the total time an issue has been in a particular status. IE, how long did it spend in "In Progress" over it's lifecycle.

I've written custom fields for this in the past, and that works, but having one for each status in our instance is probably not scalable or sustainable. Looking for a better OOTB and user friendly solution.

I did come across this App, which I am currently evaluating, but I wanted to check with the community to see if there were any other options I should look at as well.

Thanks!

5 answers

2 votes
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 14, 2024

Hi @Taylor Huston  👋

I'm pleased to hear that you're giving Time In Status a try.

We strive to be the best for you!

Feel free to reach out to me for any questions or assistance. I'm always happy to help.

You can also book a live demo - we'll show you the application inside out and answer all your questions.

Have a great day 🥳

1 vote
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 13, 2024

Hi @Taylor Huston

as you can see from the previous responses, there's a range of Marketplace apps that operate in this space. You may already know that you can trial any app for free for 1 months, so perhaps try a few and see which one fits best for you and your team.

To provide another concrete recommendation, I think you'd like the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including time in [status], time between [status] and [status], and many, many more.

This is how it looks in action:

time-in-status-v2.gif

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

1 vote
Florian Bonniec
Community Leader
Community Leader
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May 13, 2024
Gizem Gökçe _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 13, 2024

@Florian Bonniec thank you for suggesting  Timepiece (formerly Time in Status) ,the oldest and leading "Time in Status" app in Atlassian Marketplace, which is developed by my team at OBSS. 

Hello @Taylor Huston let me give you a little bit of information about our app that I think will cover your question. Timepiece mainly allows you to see how much time each issue spent on each status or each assignee

Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status is the best option for your request.

Status Duration Report.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. Timepiece reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. 

Visit Timepiece (formerly Time in Status) to explore and enjoy a 30-day free trial to experience the full range of features. 

If you wish, you can also schedule a live demo. I will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

0 votes
Amay Purohit_RVS
Rising Star
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May 13, 2024

Hi @Taylor Huston 

 

As an alternative, you can try out 

Time in Status Reports 

The app will easily help you extract time spent in each status of your issues.

The app allows you to group your statuses to define your own lead / cycle times. Also the Time between Status Transition report can help you track the time elapsed between 2 statuses. The app has 20+ reports to meet a variety of use cases. You can also add the app as a dashboard gadget.

Hope this helps.

More details here

The app is free for 10 users. Do try it out.

Disclaimer : I work for RVS, the vendor for this app

TIS-1.png

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 13, 2024

Hi @Taylor Huston

You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

For further details, you can have a look at Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

If you have any questions, feel free to schedule a demo with us.

Hope it helps.

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