In the Service Desk, when I do option "Create linked issue" , the Reporter value of the new issue is set to currentUser and does not copy the value from the original issue.
So now this new Project-ticket has the ServiceDesk-engineer as Reporter, and not the Reporter of the original servicedesk ticket. I now change the value by hand every time.
Does anyone know how to copy the Reporter value when using the "Create linked issue" option ?
Can it be done by using an automation rule ?
I would take a look at and add-on such as JWME or ScriptRunner. There are two open Suggestion Requests that are related:
Currently, Create Linked Issue Screen only shows the system default fields and required fields as per field configurations.
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