Oauth Integration between Jira and Service Now

Can we have Oauth Integration between Jira and Service Now?

I have come across that Jira support only Oauth 1.0 and does not support Oauth 2.0(https://jira.atlassian.com/browse/JRASERVER-43171 ), where as Service Now Geneva Release Support only Oauth 2.0 and does not support Oauth 1.0(https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/notification/concept/c_OAuthEmailAuthentication.html).

Will this have any impact? 

Also if someone can provide some relevant links for Oauth authentication between Jira and Service Now.

Thanks in Advance!!

1 answer

0 vote
Peter DeWitt Community Champion Nov 07, 2017

@aditya verma,

Oauth 2.0 is not backward compatible with 1.0 or 1.1


However, if you want to experiment...

From the ServiceNow side: Section 6.2: http://wiki.servicenow.com/index.php?title=REST_API#OAuth_with_REST&gsc.tab=0

From the JIRA side: https://confluence.atlassian.com/jiracoreserver075/allowing-oauth-access-935563742.html (switch to cloud documentation if needed)

And if you just want to connect the two, Go2Group makes great addons for this.




Thanks @Peter DeWitt for providing the info and relevant links.

We have connected Jira and ServiceNow with the help of a custom plugin, this mechanism uses basic authentication.

So, with Jira supporting only OAuth 1.0 and Service Now supporting only Oauth 2.0, is it possible to have Oauth authentication between these two applications?




Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,304 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot