I have OKTA SSO SAML setup where users are able to successfully login. But when I test to see the update of attributes (e.i email, full name, first and last name), the update is not happening.
I am doing following mapping from Okta SSO configuration for sending attributes to JIRA (as additional attributes):
JIRA attribute name OKTA name
givenname user first name
surname user last name
fullName user first name + " " + user last name
Email user email
Are the attribute names above correct for mapping okta attributes to their corresponding attributes in the JIRA ?
Hi @Brijesh Patel you stand correct. You would have to add a 3rd-party plugin like our SAML SSO for Jira to do this. You can still authenticate users with Okta's free connector and let our application do the attribute updates for you, in which case you can also purchase the User Sync app separately for a fraction of the price.
Disclaimer: I work for Resolution, the vendor behind SAML SSO for Jira. Our SSO apps are the most reviewed & most installed in the marketplace by far.
I wrote an article on this use case not long ago: https://www.resolution.de/post/combining-the-okta-api-with-saml-for-authenticating-and-provisioning-atlassian-applications
Hi @Eva Fernandez ,
You can use the miniOrange SAML SSO plugin which has the feature to fetch different user attributes like phone, department, manager, etc from Okta into Jira which can be seen in the properties of the users.
For more info, you can take a look at this document - https://developers.miniorange.com/docs/atlassian/saml-sso/user-profile#custom-attribute
P.S. - I work for miniOrange, you can reach out to us at email@example.com or raise a ticket here.
Hi @Eva Fernandez ,
Yes, they do get added to the user properties section of Jira, and are visible on the user profile. (refer to the below image)
It would be great if you can reach out to us at firstname.lastname@example.org, we would be able to assist you in a better way.
Hi @Eva Fernandez!
Jira native user properties are quite limited, as you may know. If you want to expand what they can capture, you can use Communardo User Profiles for Jira.
If you choose this app, we have an integration with them so anything that comes from Okta can be mapped to the user profile. You can follow the step by step guide here.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event