I use Office365 for our email solution.
Our current support mailbox is a shared mailbox. As this is not a user I don't have a log for it.
Is it possible to configure Jira ServiceDesk cloud with a shared mailbox in this way for in and out mail?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs