Notifications are not sent


I have a notification scheme that sends out notification to the project lead when someone creates an issue to the backlog. But these mails are never received. As you can see in the attached image the notification helper doesn't show that there are any errors when sending notification. And since I'm using JIRA cloud I can't edit the outgoing mail section in the systems setting. So why aren't the notifications received? I just can't understand what more I can do. I am the JIRA admin so I should be able to set all the settings, but I can't figure out what's missing.

Skärmavbild 2016-10-14 kl. 16.02.21.png

2 answers

1 accepted

This widget could not be displayed.

Personen i fraga (du) kan ha stangt av "My Changes: Notify me" i din profil. Kolla det.

This widget could not be displayed.

Yes that was the problem, thank you @Jonas Andersson.

Any day smile Ha det!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 2 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

11 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you