I have a notification scheme that sends out notification to the project lead when someone creates an issue to the backlog. But these mails are never received. As you can see in the attached image the notification helper doesn't show that there are any errors when sending notification. And since I'm using JIRA cloud I can't edit the outgoing mail section in the systems setting. So why aren't the notifications received? I just can't understand what more I can do. I am the JIRA admin so I should be able to set all the settings, but I can't figure out what's missing.
Skärmavbild 2016-10-14 kl. 16.02.21.png
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot