It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Notifications are not sent


I have a notification scheme that sends out notification to the project lead when someone creates an issue to the backlog. But these mails are never received. As you can see in the attached image the notification helper doesn't show that there are any errors when sending notification. And since I'm using JIRA cloud I can't edit the outgoing mail section in the systems setting. So why aren't the notifications received? I just can't understand what more I can do. I am the JIRA admin so I should be able to set all the settings, but I can't figure out what's missing.

Skärmavbild 2016-10-14 kl. 16.02.21.png

2 answers

1 accepted

1 vote
Answer accepted

Personen i fraga (du) kan ha stangt av "My Changes: Notify me" i din profil. Kolla det.

Yes that was the problem, thank you @Jonas Andersson.

Any day :smile: Ha det!

It was helpful for mee too, but I had to google the english translation :)

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you