I am using the OnDemand solution for JIRA and Confluence.
Several users exist.
The default notification scheme is assigned to the project in question.
Test emails from Administration > Mail > Send E-Mail are received successfully.
After creating a new issue or modifying an existing issue or adding a comment, no notifications are sent.
I have searched for answers here, but have found none that solves my problem.
Check that the users who were to receive the notifications have the "Browse Project" permission. If they don't Jira will not send them notifications regarding issues they cannot see.
Thanks, I wasn't aware of that restriction, but the users already have the "Browse Project" permission (and are in the group/role that should get notifications).
Quote from your link:
There is no Issue security level in place, so that should as well not be a restriction.
I realized that it has to do with the "My Changes" setting in the Admin-profile. Once this was changed to "Notify me", the emails were sent to the Admin as well.
I was wanting and expecting emails to the admin for any new issue, even when created by the admin.
I have found it, It s at the end of this one:
projects do have notification-scheme=none by default.
This is not what anyone would expect.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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