Not able to send the comments view Subscription's or view in filter.

Santhosh Raj May 18, 2024

Hi team,

Is there any way for send subscription mail with comment body in it. But I'm not able to achieve 
In filter, I tried adding the comments and it was not so useful, also tried filtering the comments and again the comment is not popping up. 

So is there any ways we can send the issue filter with comments 

2 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 18, 2024

Hi @Santhosh Raj , comments in filter results would be way too messy as the length of comments grows. What exactly is your use case such that seeing all comments in the filter results is important? Maybe there is a different solution.

Santhosh Raj May 18, 2024

Can we take alone the last body comment of the issues please. that would also be very helpful @Jack Brickey 

Help me in that

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2024

You could create a custom text field and use Automation to set the value of the field to the latest comment.

  • trigger - issue commented
  • condition - any that would zero in on the issues where the action is desired 
  • action - edit issue, {{issue.comments.last.body}}

IMPORTANT: this will chew through your automation allotment if not on premium

 

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 19, 2024

Hi @Santhosh Raj

I think I may have recommended this to you before, so apologies if it isn't quite what you're looking for - but if you're open to solutions from the Atlassian Marketplace, viewing comments in a filter result would be easy to do using the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called smart columns that aren’t natively available, including the last comment, along with many other comment-related columns.

This is how it looks in action:

last-comment.gif

As you can see above, you can easily sort and filter by your comments, and also use it across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

Santhosh Raj May 19, 2024

Can we use filter and send this via Filter Subscription with comment to the users ?

Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 20, 2024

Every sheet in JXL has a unique link that you can send out to users (see sharing sheets) - however, at the time being, this needs to be done manually; there's no subscription mechanism or similar.

Best,

Hannes

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