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Not able to generate report for particular user using All-In-One Reports Plugin

We are not able to generate report for particular user using All-In-One Reports Plugin .

We are using these steps to generate reports :

  • Reports -> Create New Reports - > TimeSheet  -> Run report

    we are not able to generate report for the particular user . Where as we can generate report for other users.


    PFAreport timesheet.PNG

1 answer

Thank you for contacting us. We would need some additional information to troubleshoot the problem you are facing.

Please email us the output of following steps at info@jirareports.com

  1. Open a new browser window and login to your JIRA
  2. Copy and paste this URL in the address bar: https://jirareports.atlassian.net/rest/api/latest/search?jql=(updated >= 2015-6-29 and updated < now()) and timespent > 0
  3. Replace jirareports.atlassian.net with your Cloud JIRA Instance URL
  4. Hit enter
  5. Copy and paste the output to a text file and email us at info@jirareports.com

    Please also include the following information in your email
  • Name of the user for which you are unable to see the time
  • Screenshot of the report configuration

 

Thank You

All-In-One JIRA Reports

I have mailed with all details as per requirements.

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