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Not able to generate report for particular user using All-In-One Reports Plugin

mallikarjun kalal Jul 09, 2015

We are not able to generate report for particular user using All-In-One Reports Plugin .

We are using these steps to generate reports :

  • Reports -> Create New Reports - > TimeSheet  -> Run report

    we are not able to generate report for the particular user . Where as we can generate report for other users.


    PFAreport timesheet.PNG

1 answer

0 votes
All-In-One Support Jul 10, 2015

Thank you for contacting us. We would need some additional information to troubleshoot the problem you are facing.

Please email us the output of following steps at info@jirareports.com

  1. Open a new browser window and login to your JIRA
  2. Copy and paste this URL in the address bar: https://jirareports.atlassian.net/rest/api/latest/search?jql=(updated >= 2015-6-29 and updated < now()) and timespent > 0
  3. Replace jirareports.atlassian.net with your Cloud JIRA Instance URL
  4. Hit enter
  5. Copy and paste the output to a text file and email us at info@jirareports.com

    Please also include the following information in your email
  • Name of the user for which you are unable to see the time
  • Screenshot of the report configuration

 

Thank You

All-In-One JIRA Reports

mallikarjun kalal Jul 12, 2015

I have mailed with all details as per requirements.

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