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Not Receiving Password Reset Email

Manideep
Manideep
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February 2, 2021

I have a user which was earlier disabled. I have re-enabled it but can't reset the password. I have tried  multiple times but email is not received. 

Tried checking if there is any support contact, I can share the user-id if needed. Please suggest.

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Brant Schroeder
Brant Schroeder
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February 4, 2021

@Manideep - Please submit an issue to support here: https://support.atlassian.com/contact/ they will be able to look at the account for you.

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Manideep
Manideep
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February 4, 2021

@Brant Schroeder  Thank you so much for your help. 

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