No Harvest time tracking available - next gen project issues

[Philip Roberts]

We no longer appear to have the harvest time tracking plugin available in our next-gen project issues. Seems OK on pre-next gen projects. (Jira cloud).

Anyone experiencing the same?

Thanks

[Petter Gonçalves · Accepted solution]

Hello Philip,

Harvest Time Tracking seems to be properly working for me on Next-Gen projects:

Have it worked for you before or Harvest panel never appeared for you like in the screenshot attached? If possible, provide us any screenshots of your Issue view.

Could you please give us more details on how you created this project so we can try to reproduce the issue from our side?

We will be waiting for your answer.

[Philip Roberts]

Hey Petterson, 

I checked & it wasn't there. I refreshed the browser & it came back. 

Very confused but problem solved.

Thanks for reaching out.

Phil

[Petter Gonçalves]

You are welcome, Philip.

If the problem happens again, please let me know. Have a nice day!

[Philip Roberts]

Hi Petterson, I have more questions around setting up issues in next gen. Should I address them to the community? Thanks Phil

[Petter Gonçalves]

Hello Philip,

Absolutely! Please, feel free to raise as many questions as you want!

We have several community champions that may have experienced the same questions as you and also the Atlassian team that can give you any insights about it.

Also, our answers on the community are public, so it will help other customers around the globe that have faced similar questions about this new feature. In fact, I believe that a lot of customers are hungry to know more about the Next-gen template. :)

We will be waiting for your questions!

[Olivier PIERRE]

Hello

Does the auto-select feature for project still work for next-gen projects ?

Best regards,

Olivier

[Petter Gonçalves]

Hello Olivier, 

Yes, the selection of the project in the Harvest panel at the right corner is selected to the project you are using it by default.

Are you facing a different behavior than that?

[Olivier PIERRE]

I dis a setup on classic projects to automatically fill the project from a "Harvest" field I added to my tickets

This dos not work for next-gen projects ..