Adam, have you tried to set the password directly in the DB as specified here? https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator#RetrievingtheJIRAAdministrator-2.Setthepassworddirectlyinthedatabase
If that user does not exist at all then your install may have gone south, and (since you can;'t even log in) re-installing should not be a loss.
If you are using crowd, or another external directory the solution may differ, so let us know.
Thanks for that, but I've followed the instructions on that page, and there are no users listed when I run
So it would appear that it didn't create the admin user on setup...
How do I go about resetting the installation so that I can try again?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG